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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My washing machine is only displaying f:21 all the time

Customer Question

My washing machine is only displaying f:21 all the time
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
F21 indicates a fault in the motor circuit.

How old is the machine?
Can you post the E-Nr number of the machine please? It's on a label in the door recess

Thanks
Customer: replied 3 years ago.
E-nr wae24363gb/05 fd 8811 607559 made in 2007
Expert:  Techdesk replied 3 years ago.
Hiya,
Thanks for that.
November 2008 for that machine, according to the information you just posted.

Anyways, the most likely cause of the problem is the carbon brushes on the motor have worn out.

Unplug the appliance and check the carbon brushes.
Let me know what you find.

Thanks
Customer: replied 3 years ago.

Where would I find them

Expert:  Techdesk replied 3 years ago.
Hiya,
Already posted that.

"most likely cause of the problem is the carbon brushes on the motor have worn out"

You have to take the motor out to check them.

Thanks