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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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BOSCH DISHWASHER STUCK ON WASH

Resolved Question:

BOSCH DISHWASHER STUCK ON WASH
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you post the E-Nr number of the appliance please?
It's normally very faintly etched across the top of the inner door.

Can you explain some more on the fault please?
Is it washing all the time?
Is the water inside hot?

Thanks
Customer: replied 3 years ago.

no etching on inner door.however on operating instruction booklet I have found following: SMS 6032 GB. The dishwasher is empty.Last washing was OK it is only when new load was put in I have noticed the needle stuck


on wash.

Expert:  Techdesk replied 3 years ago.
Hiya,
Is the machine actually washing? or is it doing nothing?

Thanks
Customer: replied 3 years ago.

As I said before, the machine completed cycle OK.When new load was put in it would not engage when I tried to switch it on,and then I noticed the


needle stack on wash.It seems that after switching on it jumped to wash


and stuck.

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.
I wanted to confirm that the programmer was stuck and the machine wasn't actually stuck washing.

There are 7 variations of the partial E-Nr number you posted.
Do you have a knob on the left side of the facia panel?

Thanks
Customer: replied 3 years ago.

No knob on facia panel i.e.door? except: BOSCH 6032. I hope that that


this information brings you closer to resolving the puzzle.

Expert:  Techdesk replied 3 years ago.
Hiya,
It's no puzzle, the programmer is at fault.

Unplug the appliance.
Take the facia panel off.
You'll then see, on the left, the mechanical programmer.
Turn the shaft manually until it's reset to off.

Then, try running a program again.

What happens?

Thanks
Customer: replied 3 years ago.

The machine is kaput.It goes through the cycle without pumping water at


a start and then missig rincing cycle goes to drying,so the pump must be


out of commission.Time for the new machine.Thanks for your help.


It was a good lesson for me.


 

Expert:  Techdesk replied 3 years ago.
Hiya,
Thanks for letting me know.
It would appear the programmer has failed.

Good luck with the new appliance.

Thanks
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