Hi, my name is XXXXX XXXXX I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. You should be able to release the locking mechanism by hooking your finger on the locking mechanism and pulling it towards the front to release it again. Let me know if there are any questions. I will be here.
I can't believe it was that easy, thank you very much Mike. Neff wanted £100 to come out and replace the lock
You are very welcome! Very glad to help.