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Ask Techdesk Your Own Question
Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Hi I cannot seem to use my rapid cycle on my DYN D8PX, what

Customer Question

Hi
I cannot seem to use my rapid cycle on my DYN D8PX, what am I doing wrong, and can you help?
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you check the model number please?

The number you've posted isn't recognised.

Thanks
Customer: replied 3 years ago.
Hi
I think this is it: DYN 9164D8PX/1-80
9kg, 1600RPM. Hoover washer
Expert:  Techdesk replied 3 years ago.

Hiya,

Thanks for that.

What is the problem you are having when you select the rapid wash?

 

Thanks

Customer: replied 3 years ago.
It goes onto a full wash, not a short, 14/ 30/ or 40 cycle.
Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.

There's a technical bulleting regarding the rapid wash and a software issue on some of the machines.

It states that when the 14 minute cycle is selected it displays a time greater than 14 minutes.

If this is what is happening to your machine then it needs the software changing on the machine.

You need to call Hoover so they can send an engineer to rewrite the software to the main control board.

This should then give the rapid wash feature.

Hope this helps
Thanks