Can you post the full model number please.
Ok just had a look in the manual on this and there isn't anything related to fluff in there.
But on these there is a fluff flitter/ drain filter which it more then likely means.
If you look on the front in the bottom right corner you will see the little square door. Open this and you will see the filter. Unscrew this and drain the water out into a bowl or tray.
Once the water is out you can then fully remove the filter and give it a good clean out and also make sure the pump impeller at the back is free and not jammed up.
Then retry the washer and see how it goes from there.
Also I have the manual on this washer if you want it. If so let me know and I can upload it for you.