Hi, welcome to Just answer
Please tell me its complete model number
and how old is it ?
You can try to unplug the unit and then plug it back after 3 minutes...simultaneously press and hold the START/PAUSE button for around 20 seconds and key sign will disappear...let me know how it goe s
it is located inside the door and starts with E nr
Have you tried to press and hold the START/Pause button for around 20 seconds ?
Does it have a "Finished In" button ? If yes press and hold that button for around 10 seconds
The flashing key signs means child lock has been activated
you can try to press and hold the lock button again a few times
it should work
that is the only option however, if you want you can put the washer cycle on intensive dryer mode then hold down the clock/timer button button for five seconds to see if it helps
well if holding those buttons isn't taking the lock off then its possibly the control board that is bad and will need replacement as nothing else can stop from taking the lock off
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