I will have to answer these questions later due to an appointment. Please leave E-mail address to reply to.
In reply to your questions:
1 it is a fan oven
2 yes, the fan runs , and the temperature light comes on
3Model No. DO10E
Unfortunately we do not have DIY skills. What do you suggest we do?
Thank you. Will do as you suggest. It's good to have an estimated cost.
Is it in order to wait to have it repaired before a satisfaction response is forthcoming from us ?
A local engineer has inspected. Apparently, besides a new element, a new fan is also required. When I stated to you that the oven fan was working (by circulating air)," it is not working on its other important function"
Can you agree with this statement, please.( My cost (incl. fan) will . be £120 which appears reasonable)
He says that a fan has 2 functions- circulating air and ( ? ) cooling the heat-
As only one was working it would need to be replaced ( the element HAS been replaced )