How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 15979
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel is online now

I have a Ultima WMUD 962 and it has stopped draining ..has

Resolved Question:

I have a Ultima WMUD 962 and it has stopped draining ..has just been reinstalled after a move ..any ideas as to what might be wrong ? Came up with ab error message - fg5 I think
Submitted: 3 years ago.
Category: Appliance
Expert:  Daniel replied 3 years ago.

Hi

 

Were does the drain hose go to?

 

Does it go under a sink? If so then pull the drain hose off and check the spigot end has been cut off.

If that's fine then unscrew the spigot and check there isn't a blanking cap in here as if you have just moved and installed the washer it sounds like the waste spigot is blocked off so clear that and that should sort it.

 

Let me know how it goes.

 

Regards

Customer: replied 3 years ago.

Hi Dan ..thanks ..that was the problem and now resolved - thanks !!

Expert:  Daniel replied 3 years ago.

Hi

 

Nice one glad to hear that's it. If you haven't already could you please rate the answer.

 

Many thanks

Daniel and other Appliance Specialists are ready to help you

Related Appliance Questions