How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Gary Your Own Question

Gary
Gary, Handyman
Category: Appliance
Satisfied Customers: 246
Experience:  25 yrs experiance in home related repairs..This includes carpentry, electrical, plumbing, appliances
3714457
Type Your Appliance Question Here...
Gary is online now

I have a cannon henley dual electric oven with a gas hob. The

Customer Question

I have a cannon henley dual electric oven with a gas hob. The gas hob ignition clicks somewhere inside but only sparks occasionally. How can I fix this or get it fixed by someone please?
Submitted: 2 years ago.
Category: Appliance
Expert:  Gary replied 2 years ago.
Hi and thank you for using Just Answer.

The ignition or where it sparks from or too could be dirty. You might want to try cleaning where the two points come together. Also check the gap. If the gap is to big, the spark can't jump accross. Once you have tried this and both still fail, you'll need to replace the ignition. Not knowing which model you have, you might want to look where you press the button. Some of these sorces have built in batteries. It could be that you just need to replace the battery. If you have any other questions, please ask.

I wish you the best.

Gary
Customer: replied 2 years ago.

Thank you Gary,


 


I assume you mean the source of the spark (the ignition) which needs cleaning etc? The hob itself and all the spark points are perfectly clean.



I don't know how to access the wiring /mechanism behind the facia. There is no clear indication of which screws I need to remove to enable me to gain access and undertake an inspection and repair. Information of how to do that would be ideal.



Kind regards,



Michael

Expert:  Gary replied 2 years ago.
Hi Michael,

I'll look into it and get back to you. Can you please provide me with the model number. Thanks

Gary
Gary, Handyman
Category: Appliance
Satisfied Customers: 246
Experience: 25 yrs experiance in home related repairs..This includes carpentry, electrical, plumbing, appliances
Gary and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Don't worry Gary, I have fixed it and all is well.


 


All the best,


 


Michael


 


 

Expert:  Gary replied 2 years ago.
Thanks Micheal,

If you need anything else, please let me know.

I wish you the best.

Gary

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.