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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9500
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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wm10240 washing machine no water in wash only rinse

Resolved Question:

wm10240 washing machine no water in wash only rinse
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi sorry to hear that.
Please describe your problem in detail.
Is there no water entering ever? Hot or cold?
How old is your washer?
Thank you
Tech Michael
Customer: replied 3 years ago.
You can see from the model it is not new but refurbished about 4 years ago - it will rinse and spin but not allow water to enter machine at start of a full cycle
Expert:  Michael replied 3 years ago.
Thanks Janine, so you are saying it will let water in during rinse cycles?
Thank you
Tech Michael
Customer: replied 3 years ago.
Yes
Expert:  Michael replied 3 years ago.

Thanks Janine,
This is an unfortunate situation.
This means the main control board has failed.
I can help you locate that part, and will help you with this easy installation but the part is a bit expensive depending on your region.
Please let me know if you would like to replace the board, as i said its easy and requires only a few basic hand tools and I will help you all the way.
But
since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you Janine.
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9500
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
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