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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16566
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Eco and fast buttons flashing simutanously on dishwasher ,

Customer Question

Eco and fast buttons flashing simutanously on dishwasher , also not working. What would be causing this problem please . Cheers XXXXX XXXXX Brown
Submitted: 3 years ago.
Category: Appliance
Expert:  Daniel replied 3 years ago.

Hi

 

Can you post the model number please.

 

Regards

Customer: replied 3 years ago.

DWM55

Expert:  Daniel replied 3 years ago.

Hi

Ok thanks for that. Them lights flashing indecate a time out draining.

 

Basically its not draining fully. For this what you need to do is check the drain hose were it drains to. Make sure this is clear.

 

If drain hose is ok then you need to remove the lid and the right hand side panel. From there you will see the drain pump. Scoop the water out from inside machine. Then you can remove the drain pump and clear any debris thats in there.

 

Then refit the pump and try machine again. Hopefully it will be back to normal then.

 

If you need anymore info just get back to me.

 

Regards

Daniel and 2 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

That appears to have sorted it , just waiting to see if it drains okay . Lights have gone out and seems to be working fine .


 

Expert:  Daniel replied 3 years ago.

Nice one. Fingers crossed that's sorted it.

 

Regards

Customer: replied 3 years ago.

unfortunately finished wash, lights came back on Daniel , very little water left in washer though ?


 

Expert:  Daniel replied 3 years ago.

Is the water level inside above the filters?

Customer: replied 3 years ago.

Yes it is


 

Expert:  Daniel replied 3 years ago.

Hi

 

Ok its struggleing to drain the water out.

 

Did you check the drain hose and were it drained out to?

 

Regards

Customer: replied 3 years ago.

I did that yes appears to fine


 

Expert:  Daniel replied 3 years ago.

Hi

 

Ok if that's fine that end did you remove the pump and check for a blockage that end?

 

Regards

Customer: replied 3 years ago.

Yes pump off no blockage that I could see

Expert:  Daniel replied 3 years ago.

Hi

 

Ok if theres no blockage there and the drain hose is clear then is looking like a faulty

pump im afraid.

 

Which in this case you will need to replace it and that should cure the fault.

 

Regards