How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

I have a FEW10P washer ser no.44171705 and the door locking

Customer Question

I have a FEW10P washer ser no.44171705 and the door locking light was flashing so i have fitted a new door interlock switch but it is still flashing.Help!
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
You need to check the motor and the wiring to it.
If it's got carbon brushes, check them to see if they've worn out.

Also check the wiring to the main control board at the bottom rear and take the board out to check it too.

Let me know what you find.

Thanks
Customer: replied 3 years ago.

brushes still show just carbon.No sign of chafing or burning to wires or control board

Expert:  Techdesk replied 3 years ago.
Hiya,
Sorry, don't understand what you mean by show just carbon.

Are they very short or are they long?

If long you need to check the wiring.
To do this, you need a multimeter to check the integrity of them.
Have you had the board out to visually check for obvious damage?

Thanks
Customer: replied 3 years ago.

Brushes about 1/2 inch showing

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, so you have a fault with the motor, the wiring or the board.
You need to fully check them.
Give the wires a good tug as they can break internally.

Thanks
Customer: replied 3 years ago.

ok will do thanks

Expert:  Techdesk replied 3 years ago.
Hiya,
No problem.
Good luck with it.

Let me know what you find.

Thanks