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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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why has the key come up on the control panel and the machine

Resolved Question:

why has the key come up on the control panel and the machine won't work? What do I do to unlock it. I think I lent against it while it was finishing it's last wash and turned something on.
Elizabeth
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you post the make and model number of the appliance please?
If it's Bosch, Neff or Siemens, can you post the E-Nr number? It's on a label in the door recess.

Thanks
Customer: replied 3 years ago.

Bosch Exxcel 18


Vario perfect


E Nr WAQ28461 FD9301000882

Expert:  Techdesk replied 3 years ago.
Hiya,
Thanks for that.

You need to have the machine on the same program it was on when you accidentally set the child lock.

To unlock it, press and hold the start button until the key goes out.
You can then use the machine as normal again.

If you can't remember the program it was on, simply try each one in turn.

Hope this helps
Thanks
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