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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9478
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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We have a Maytag fridge freezer which trips the circuit breaker

Customer Question

We have a Maytag fridge freezer which trips the circuit breaker on the main board
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi sorry to hear that.
How old is your fridge?
also may I have the full model #?
And, please explain, is this tripping the breaker in the fridge, or your house breaker?
Thank you
Tech Michael
Customer: replied 2 years ago.

appliance approx 10 years old


trips house breaker


delay caused by having to move appliance


two numbers


GS21125SEEW


 


RI34A

Expert:  Michael replied 2 years ago.
Thanks Robert for all that.
When you plug it in, how long does it take to blow the breaker?
Also can you hear the compressor?
Thank you
Tech Michael
Customer: replied 2 years ago.

instantly

Expert:  Michael replied 2 years ago.
Thanks Robert,
Will it still trip the breaker if the unit is turned off?
Thank you
Tech Michael
Customer: replied 2 years ago.

no


 


if both internal temp controls are at zero ie freezer off


the internal light remains on and the the trip does not go off

Expert:  Michael replied 2 years ago.
Thanks Robert.
How was the unit functioning just before this happened?
Did it sound normal, and hold its temps?
Or was it getting louder?
Thank you
Tech Michael
Customer: replied 2 years ago.

no problem with appliance


However we live in Spain, and we did experience several power cuts in quick succession ,but that is not unusual .


It has happened on a regular basis


ever since we have been here and caused no problems

Expert:  Michael replied 2 years ago.
Hi Robert,
That sounds like a bad control board.
Its located at the rear of the fridge.
Its not a cheap part but it is super easy to replace.Please let me know if you would like to do that?
I can supply you with the best place to get that and I will stick with you until this is fixed but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you Robert.
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9478
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

I do not think you received my last message which was to say


yes please send me the details on acquiring a new main board and with your expert guidance I will fit it.


Many thanks Michael


 


Regards Robert

Expert:  Michael replied 2 years ago.
Hi Robert,
The best place for that part would be Maytag spares:
http://www.4maytag.co.uk/
I would call them to be sure they send the correct main board.
Here is their phone # for your convenience.
0844 55 72 510
Contact Centre opening times
Monday - Friday 8am - 6pm
Saturday 9am - 4pm
Sunday Closed

When you have the part, i will help you replace that.
Have a great day and please let me know if you need further information.
Thank you
Tech Michael

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