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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 905
Experience:  Worked on appliances for more than 15 years
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HI I have a Hotpoint BHWM129 that has just started playing

Customer Question

HI I have a Hotpoint BHWM129 that has just started playing up. It will go theough the whole cycle correctly right up to the end one when all the lights flash and the door remains locked
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

KevinWhiteJA :

Does the water drain out completely ?

JACUSTOMER-rn6aphed- :

4 years, and yes

JACUSTOMER-rn6aphed- :

Sorry 3 years

KevinWhiteJA :

OK

KevinWhiteJA :

and when you take the clothes out they are not wet ?

JACUSTOMER-rn6aphed- :

Damp

KevinWhiteJA :

OK

KevinWhiteJA :

can you pull the washer out and try to clean the drain pump assembly completely

JACUSTOMER-rn6aphed- :

I don't know how, where is it?

KevinWhiteJA :

Check this Video it gives instructions on replacing the pump...you can follow these instructions to clean it

JACUSTOMER-rn6aphed- :

OK

KevinWhiteJA :

after cleaning this if the problem returns then check the pressure switch located inside the top of the unit

KevinWhiteJA :

Please don't rate the solution till the time you are completely satisfied...If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

JACUSTOMER-rn6aphed- :

Hi againn

JACUSTOMER-rn6aphed- :

Same problem, went through the cycle OK then had the "end" and "door locked" lights on for about 2 minutes, then the lights all started flashing and it returned to to the previous programme which activated the pump

KevinWhiteJA :

was there a different sound from the pump ? a hum ?

JACUSTOMER-rn6aphed- :

Yes deeper and like a pulse

KevinWhiteJA :

OK, but you are sure pump is running ?

KevinWhiteJA :

can you also try to clean the pressure switch ?

KevinWhiteJA :

it is a switch with a thin hose attached to it

JACUSTOMER-rn6aphed- :

Yes it pumps well, could you show me an example of what and where please?

KevinWhiteJA :

Hotpoint BHWM129 Pressure Switch 1 L. 85-60 +antiow. 330
Full Size Image

KevinWhiteJA :

it is located on the top right when you take it apart

JACUSTOMER-rn6aphed- :

OK

KevinWhiteJA :

let me know how it goes

JACUSTOMER-rn6aphed- :

What was I looking for\?

KevinWhiteJA :

Pressure switch

KevinWhiteJA :

just make sure the thin hose attached to it is not blocked

KevinWhiteJA :

and then give a few taps on the switch

JACUSTOMER-rn6aphed- :

Found that, disconnected it and put it back together again

JACUSTOMER-rn6aphed- :

OK

JACUSTOMER-rn6aphed- :

Done that

KevinWhiteJA :

please try the spin cycle again

JACUSTOMER-rn6aphed- :

OK

KevinWhiteJA :

try to listen to a different sound when it pump out

JACUSTOMER-rn6aphed- :

Just done it, same again, it reverts straight back to the pump cycle with all the lights flashing!

KevinWhiteJA :

is the water warm to touch ?

JACUSTOMER-rn6aphed- :

I don't know it has all gone now

KevinWhiteJA :

Pump is pumping out the water fine but the clothes are damp so I believe it is the pump assembly that will require replacement

JACUSTOMER-rn6aphed- :

The clothes are ready for the washing line as normal , it is not a washer drier

KevinWhiteJA :

Yes I understand...door remains locked when the water is unable to drain out completely or the door interlock assembly itself is bad

KevinWhiteJA :

it seems the door lock is fine here

KevinWhiteJA :

and the problem is with the pump

JACUSTOMER-rn6aphed- :

No the door remains locked but the water has all gone

KevinWhiteJA :

all lights flashing usually indicate a problem with the main control board however..it is quite strange that it completes the cycle and then the lights flash...Please try this procedure and let me know how it goes:

Unplug the appliance.

Take the rear panel off.

The main control board is bottom left when viewed from the rear.

Take the board out.

Take each plug off, ensure it's clean, dry and tight fitting.

Check the circuit board they plug onto for any obvious damage.

If no damage, reassemble the appliance and try it again.

JACUSTOMER-rn6aphed- :

Done all that, same thing, had enough now, try again tomorrow

KevinWhiteJA :

if the problem is still there then you will have to replace the control board

KevinWhiteJA :

Please don't rate the solution till the time you are completely satisfied...If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

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