Hi, welcome to Just answer
How old is it ?
5 years I think
had a power cut last night and it restarted then
Is the compressor running...is it hot to touch ?
Where is the compressor
Unable to pull freezer out
the black pot at the back
the symptoms that you have described indicate a control board fault
just wanted to be sure if you can check few things
if you can take help from someone and pull it out
Have fridge stacked on top
then try to check the pipes at the back
pipes at back in freezer are cold
Just getting fridge down
compressor is hot
Is there Ice at the back ?
how was it defrosted ? Did you leave it unplugged for 24 hrs ?
No I hour
OK..you will have to full defrost of the appliance for 24 hours and keep the freezer door open. This will allow the ice to defrost in the freezer.
If the problem returns then it seems that the main board will have to be replaced
There is no visible ice to defrost
the ice may be inside the freezer which is blocking the evaporator to stop the air flow
where it can't be seen
you can remove the baskets inside and then remove the back panel
think that is beyond my skills. I will try the 24hr switch off and see what happens. Thank you.
OK Sure...let me know how it goes
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Didn't start so had to buy a new freezer. Thanks for your help.