Thank you Michael.
Can you please advise on where I can obtain new oil seals?
Good morning Michael,
I have dialed the phone number you gave me but, I'm told by the operator that the number is not recognised.
Is the number you gave me a UK number or is it an overseas phone number that requires a code?
My thanks in advance.
Which oil seals do you think might be faulty?
I'm of the opinion that it can't be the big end seals as I first suggested as there arn't any big end seals.
The only seals that I can think of that are likely to be at fault are the crankshaft seals or crankcase seals.
I've had no luck phoning that USA telephone number, so I am still at a loss as to a source of engine spares.
I have been in touch with a firm called CJ Sinclair Ltd regarding the problems I have with the Ryobi engine and as they are service agents for Ryobi I asked for their advice on the problem I have.
The advice I received was that the problem was unlikely to be a crankcase or crankshft seal failure but, a carburretor adjustment requirement.
To adjust the carburretor a special screw driver is required and have agreed to supply me with one.
If the carburretor adjustment proves to solve the problem with the engine it will mean that you gave me the wrong advice and I will be entitled to a refund.
I am expecting the special screwdrive to arrive in a day or so and I will inform you in due course if in fact the carburretor adjustment cures the problem.
I am very unhappy with your response and lack of advice to solve the problem with my Ryobi hedge strimmer. You never once gave me advice or suggested what the caurse of the problem was or how to resolve it, all you have done is agree with all my comments as to the cause of the problem without offering any solution.
Also, I am very dissatisfied with spending £22.00 for your assistance and receiving none and will not in the future be using 'Just answer.uk' for any future assistance for any problem solving I may need.