Hi and thank you for using Just Answer ..
I'm going to switch this to Q&A
Hi, what's happening?
I haven't received any information at all, am I missing something?
got it now!
I assumed the warranty is there, but I was just hoping for a 'quick fix' rather than messing about contacting de longhi.
The model is a magnifica pronto ESAM 3600
Gary, look forward to hearing from you