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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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my smeg fridge freezer leaks water into the larder section

Customer Question

my smeg fridge freezer leaks water into the larder section of the fridge. How can I stop this?
Submitted: 2 years ago.
Category: Appliance
Expert:  Techdesk replied 2 years ago.
Hiya,
Can you post the model number of the appliance please?

Have you tried a long length of flexible wire down the drain hole?
The drain tube goes nearly to the bottom of the machine.

Thanks
Customer: replied 2 years ago.

It's a FAB32R4

Expert:  Techdesk replied 2 years ago.
Hiya,
OK, thanks for that.

As previous, have you tried a long length of flexible wire down the drain hole?
The drain tube goes nearly to the bottom of the machine.

Thanks
Customer: replied 2 years ago.

What will that do - is it blocked? Will it clear a blockage and how do I prevent it happening again. Will it damage the appliance? Thanks.

Expert:  Techdesk replied 2 years ago.
Hiya,
Yes, the most likely cause is a blockage in the drain tube.
Yes, use the long length of flexible wire to poke down the hole as far as possible.
Then, rotate the wire and "jiggle" it up and down to clear the restriction.
No, it won't damage the appliance.

To prevent it happening again, pour a mild bleach solution down the drain hole every month or so.

This will clear any mould growing in the tube.

Obviously, if labels or food stuff get into the hole, it will block and will need clearing again.

Don't use stiff wire as you are going into a plastic tube.

Try it out, see how it goes and get back to me if you need more help.

Hope this helps
Thanks
Customer: replied 2 years ago.

Will try and advise. Thanks.

Expert:  Techdesk replied 2 years ago.
Hiya,
No problem, good luck clearing it.
It's a common problem on all wet wall fridges, not just Smeg.

Let me know if you still have a problem

Thanks

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