The booklet/operating and installation instructions states it's a Bosch Exxcel m/c. We've had it for about five years. Hope you can help.
Hi Michael - I think we can forget about it as it seems to have righted itself and is working OK now (sod's law!)
However, I hope you can help with another query please. I have a Bosch steam station iron, 2800W, model no. sensixx B25L and whilst the manual gives all sorts of information, nowhere does it say how to de-scale the iron. Any ideas please?