How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
14831508
Type Your Appliance Question Here...
Rob is online now

HI I have a built in double electric fan oven model no. BQ2Q7G078

Customer Question

HI I have a built in double electric fan oven model no. BQ2Q7G078 when the oven has been used the fan in the top section contiues to run the only way to stop it is to switch power off.When continuing to run it appears to generate no heat as though it where an extraction fan? Please can you assist?
Regards Martin
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Does the cooling fan run when you turn the power to the machine on?
How long does it run for after use?

Thanks
Customer: replied 3 years ago.

In Answer to your question it does run when turn power on and is continuous

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, either the cut in thermostat for the cooling fan has failed or, the control board has a failed relay on it, powering the fan continuously.

You would need to isolate the power to the appliance, take it out of it's location and take the panels off to try and narrow the fault down.

Once you have access, locate the cooling fan.
Follow the wires back from it.

If they go to a small cut in thermostat, try replacing this first.

If they go direct to a circuit board, you'll likely need a new board.

Check it out, see what you find and get back to me.

Obviously, if you cannot do the work yourself, you'll need to get someone in to do it for you.

Thanks