Hi, welcome to Just answer
Please tell me its complete model number
and how old is it ?
User Manual and let me know how it goes
looking at the age of your washer the door lock should be fine
I think cleaning the filter should solve the problem
ok, what about the door ?
ok the problem is either with the door lock or control itself
as it is still under warranty so you can use it and get the interlock mechanism replaced
We already tried the simple things...unfortunately that is what the error code indicates ... sorry about the bad news
You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?
You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Night