How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Techdesk Your Own Question

Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK
13782322
Type Your Appliance Question Here...
Techdesk is online now

Creda Excel 1200 Washing Machine The wash programme(s) have

Resolved Question:

Creda Excel 1200 Washing Machine

The wash programme(s) have taken to ending after the final rinse so there is no spin function. The rinse hold button is in the off position. What is the likely problem
Submitted: 2 years ago.
Category: Appliance
Expert:  Techdesk replied 2 years ago.
Hiya,
Does it stop full of water?
If you select spin only, what happens?

Thanks
Customer: replied 2 years ago.

No. No water apparent.


 


The machine tumbler oscillates for a couple of minutes, as if in the rinse function, then stops and a couple of minutes later the end light comes on.

Expert:  Techdesk replied 2 years ago.
Hiya,
OK, I take it the last part is for spin only.

Unplug the appliance.
Locate the pressure switch.

Take the thin tube that runs down to the bottom of the machine off.
Blow down the tube as hard and as long as you can.

Refit the tube and try spin only.
What happens?

Can you post the actual model number of the machine please?

Thanks
Expert:  Techdesk replied 2 years ago.
Hiya,
No problem just post when you can.

You'll need to contact customer services regards ***** ***** issue.

Thanks
Customer: replied 2 years ago.

Some success.


 


I blew down the pipe as hard as I could. There seemed to me to be some resistance but not a total blockage. Nevertheless I didn't hear or feel a 'pop' as though something was being ejected from the pipe.


 


I then ran the fast spin programme at 1200rpm. It functioned properly.


 


At this stage, i would say the problem has been solved. Thank you for your help.


 


The true test though will come next week when the next full wash programme is run. I will come back to you after that to either confirm that the problem is indeed solved or to ask for further help, whichever it is.

Expert:  Techdesk replied 2 years ago.
Hiya,
The restriction wouldn't be such that you'd feel it.
It's very low air pressure that operates the switch so it doesn't take much to block.

You need to run the machine, empty, on it's hottest wash to try and dissolve any build up of soap powder as this is the normal cause of the fault you have.

Once that's done, it should keep the machine working.

Hope this helped
Thanks
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience: Whitegoods engineer working for a multibranded national company in the UK
Techdesk and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions