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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 995
Experience:  Worked on appliances for more than 15 years
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My new dishwasher displays "OUT", and I cant make it work.

Customer Question

My new dishwasher displays "OUT", and I cant make it work. Help!
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

JACUSTOMER-x63r35hk- :

Hi, can you help?

KevinWhiteJA :

Sure, is it a freestanding unit or integrated ?

JACUSTOMER-x63r35hk- :

Integrated.

JACUSTOMER-x63r35hk- :

ADG 841OFD

JACUSTOMER-x63r35hk- :

Manual doesn't even mention "Out" as an error code.

KevinWhiteJA :

Is it out of balance ?

JACUSTOMER-x63r35hk- :

Nope, perfectly level with new work top. I shut the door and it rumbles like its trying to drain for a minute, then beeps off.

KevinWhiteJA :

OK

KevinWhiteJA :

OUT error indicates the problem with outlet pipe of the unit...can you please check if the drain hose is fine

JACUSTOMER-x63r35hk- :

okay

JACUSTOMER-x63r35hk- :

Taken the drain pipe off from under the sink, all okay, looked behind the dishwasher (after taking a unit out), no kinks, all seems fine.

KevinWhiteJA :

ok and the drain pipe is correctly fitted

KevinWhiteJA :

unplug the unit and plug it back again after 2-3 minutes to check if the error is still there ?

JACUSTOMER-x63r35hk- :

yes, still there.

KevinWhiteJA :

OK, any blinking lights ?

JACUSTOMER-x63r35hk- :

Right, I've tried some master re-set guesses (cancel and on buttons at the same time) and it came on with the P5 programme code. It is now pulling in water, fingers crossed.

KevinWhiteJA :

yes pressing and holding CANCEL/OFF for 10 seconds is how it should be reset

JACUSTOMER-x63r35hk- :

For future reference, it was the X button and the triangle button for a good 10 seconds or so. No idea what caused the issue in the first place

KevinWhiteJA :

May be the drain hose was not correctly positioned

KevinWhiteJA :

as that is what the error indicates..and then the control was reset

KevinWhiteJA :

glad it is working now

JACUSTOMER-x63r35hk- :

It's in the same place as before. Yeah, I'm glad too.

KevinWhiteJA :

OUT is just an error that means something is wrong with outlet of the unit...You can get back to me if you need any assistance and I will help with no additional charges.....Is there anything else I can assist you with today ?

JACUSTOMER-x63r35hk- :

Nope, thanks.

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service ....Thanks

KevinWhiteJA :

Have a Good Evening