The padlock sign is not lit. I have pressed the start button and held it for 10 seconds,still no change.
OK, if you close and open the door, do it latch shut properly?
or, does it feel odd and not latching shut?
Have you tried unplugging for 10 minutes then plugging in again to see if it reboots the control board?
The door shuts properly and the machine does work but only on Programme number 1
We have switched off for 10 minutes and it is still the same.
secondly -yes we can cancel the machine when it is working on Programme No 1
So as you say we will have to get on to Currys
The response to our questions was prompt, but did not solve the problem so obviously we are not satisfied.
Frances & Mike