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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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At the end of the wash there are small oily marks left on the

Resolved Question:

At the end of the wash there are small oily marks left on the clothing. Seven or eight tiny dots of oil, regularly spaced that appear to match up with the perforations on the drum. what do you think causes this and can it be remedied?

I have a Whirlpool AWD/D 4605 washing machine.
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Run a rag under the door seal, at the bottom, where it meets the inner drum.
Does it come out with gunge on it?
Do the marks wash out of the clothes?

Thanks
Customer: replied 3 years ago.
Yes there is some gunge. The marks do not wash out
Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.

Open the door.
Press down hard on the inner drum and rotate it 1/3 turn each way.
Does it feel or sound rough?
Is there a lot of free play in the inner drum?

Thanks
Customer: replied 3 years ago.
Doesn't feel rough at all and there no free play only springy
Expert:  Techdesk replied 3 years ago.
Hiya,
OK, then that doesn't fit in with oil stains.

For oil (grease) to get onto the clothes it would need a failure of the bearing seal where the grease gets washed out of the bearings and onto the clothes.
This leads to bearing failure where it would feel and sound rough as well as the drum having free play.

If the marks are grey, then it's the gunge build up inside the outer tub breaking free and being forced into the clothing, normally during the spin.

Run the machine on it's hottest wash, no laundry, no detergent.
Do you see any foam inside the machine?

Thanks
Customer: replied 3 years ago.
This programme will take two hours. When should I look for foam?
Expert:  Techdesk replied 3 years ago.
Hiya,
Just watch during the wash.
When it gets hot it should begin dissolving the gunge (normally undissolved soap).

Thanks
Customer: replied 3 years ago.
Yes there is foam in the drum
Expert:  Techdesk replied 3 years ago.
Hiya,
OK, I think you'll find the marks are from the undissolved soap.


You need to run a few cleaning cycles (hottest wash) and then some with a cleaner such as affresh. (You can find this on Amazon and Ebay)

Once cleaned up, the marks should stop.

Try it, see how it goes and get back to me.

Hope this helps
Thanks
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