Hi, my name is ***** ***** I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. Do you have any frost building in the freezer especially around the vent? Does the compressor actually turn off or does it stop running? Is there any error lights on?
When it is not working are there any lights at all? If you are intending to repair this yourself, remove the PCB and inspect it for any scorch marks on the back or any capacitors that are bulging or blown.
The capacitor top on the board must be perfectly flat. Pictured is a capacitor that is blown.
There is a panel on the back of the fridge. You will see a square panel and the printed circuit board is there.
I am about to drive the boy to school so I will be away for about 30 minutes. I will have my cell phone with me so if you have further questions I will try to check when I am out. Worst case I will be back in 30 which will give you some time to check it out, ok?
No it is not. I will be online for the next 12 hours or so. If you have any questions I will be here
On the back you will see a small panel. Remove that and you will find the PCB. Be sure to turn the power off if you plan on touching anything.
How do the capacitors look? Are they perfectly flat?
Sure. It is an expensive guess though. Did you see the picture I posted much earlier? The capacitors are the battery looking things. If the top is not completely flat that is what the issue is. In the picture I posted they are capacitors that are blown.
Scorch marks would be on the back of the board. Can you send a picture of the board especially the capacitors? Do you have a multimeter and do you know how to use it?
Do you kind of know how to use the multimeter or are you quite experienced with checking voltages?
I will hang in there for the pictures.
Yes the capacitor looks good from what I can tell. Is there any fray in the plug and are all the connectors on the board pushed in all the way? The problem just sounds like a loose connection but could be the board.
Any buzzing from the capacitor?
Does it seem to take the same amount of time to start up? Are you sure that it is not part of the start up process?
So now it will not stay on like it did before?
Got to be that capacitor is not storing power. It is either that or there is a cold solder joint on that board. If you can solder I would replace that capacitor and touch up the solder joints on the back of the board. Any solder joint that looks dull compared to the shiny ones would be a cold solder joint. Make sure that you get the exact capacitor. The numbers are printed on the side.
You are very welcome. Sorry that was such a long trip. I just don't want to give bad info.
Cheer to you!
If something comes up I will be here. You can still ask questions even after rating my service if something does come up. I will always respond. Mike
You are very welcome. I want you to be totally crazy satisfied and tell all your friends what a good experience you had....hopefully when your next question about something comes up you will request me directly too! I am an expert in Home Improvement, Pool and Spa, Appliances, HVAC and Plumbing.
You should have an appliance supply near you that you can order it from. That would be the most reliable and the most expensive. You could order off of Ebay which is a little risky but if you order from a supplier with a return policy that is very good and the least expensive but you may get a board that is DOA. Make sure to cross reference the numbers on the board and the model number of the freezer to be certain. If I am trying to save money I get used or refurbished boards on Ebay myself.
You are very welcome!