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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Ive got a smeg washer / dryer. The clean programme symbol

Resolved Question:

I've got a smeg washer / dryer. The clean programme symbol has come on, the drum is empty, turned the knob on clean, presses the start/pause button but nothing happening, just keeps flashing showing number 10. Please can you advise? Thanks
Submitted: 2 years ago.
Category: Appliance
Expert:  Techdesk replied 2 years ago.
Hiya,
Can you post the model number of the appliance please?

Once I know this, I'll see if I have anything to help.

Thanks
Customer: replied 2 years ago.

 


Hi


 


model no: WDI 12C6-1


Thanks

Customer: replied 2 years ago.

 


Hi


 


Model No: WDI 12C6-1


Cucina 80cm Fully integrated washer dryer


 


Thanks

Expert:  Techdesk replied 2 years ago.
Hiya,
Thanks for that.

Are you able to select any programs?
If you are, what happens if you start a spin program?

Thanks
Customer: replied 2 years ago.

 

Yes I can change it to any program, but it just wont start. There is a clock highlighted on the top right hand side, which I think is some sort of timer, there is a key symbol highlighted on the bot***** *****ne next to the highlighted clean symbol. I press the start button but it does not come on?

 

Expert:  Techdesk replied 2 years ago.
Hiya,
Thanks for that.

Looks like child lock is enabled.

To turn off child lock, press the Option selection button and hold it down. Also press the confirm options button within 3 seconds.

This should unlock it and allow you to use the machine again.

Try it, see how it goes and get back to me if you need more help.

Hope this helps
Thanks
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience: Whitegoods engineer working for a multibranded national company in the UK
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