Appliance Repair Questions? Ask a Technician for Answers ASAP
i am not sure about the handle
i cant pull out from under counter
i think the machine stopped before cycle so I put it on a short cycle so it could finish a cycle
still didnt open
possibly can what do i need to do then?
It sounds like the handle has broken.Remove the lid and lean the machine back at 45 degreesLook inside towards the door lockYou’ll see the latch sticking through the lockSlide this across and the door will openIf the handle is broken, take photographs before you dismantle it to replace it, they are notoriously difficult to re assemble without a picture
If you need more help, please just ask me.
In the meantime,
Can I ask you to take a moment and rate my response? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.This will not close your question and you can still come back to me if you need more helpThanksRob
right i have pulled machine out and i can see a grey and white block at the back of the handle
not sure i can see the latch!!
Not sure whether it is a P the number on the machine doesnt have any other letter on, but it has a platinum sticker on would that be it?
it doesnt have a prefix letter
are you still there
i still havent sorted out the door
will go and look
the machine is in the next room and it took me a while to drag machine out
it only has a plastic cover going across the bottom few inches of the front of machine
hi i found the green tag, but dont seem to get that to work either
i have seen the latch but cant actually get that to move either
ok thanks will try that
will rate when we have finished
I have done it
I tipped machine over towards left hand side to move drum over so i could reach the latch
Thank you for your help this Saturday evening.