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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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I have a Candy washing machine model GO F 462 which will only

Resolved Question:

I have a Candy washing machine model GO F 462 which will only run for ashort time, it will pump out but won't spin or wash , on awash programm it stops full of water. I'm moving shortly so it does not have to last long. Can you help with advice please. Bill Harris.
Submitted: 2 years ago.
Category: Appliance
Expert:  Techdesk replied 2 years ago.
Hiya,
When it stops, do you get any flashing lights?

How old is the machine?

Thanks
Customer: replied 2 years ago.

No lights stay on when it stops.

Expert:  Techdesk replied 2 years ago.
Hiya,
OK, so everything on the machine goes off?

How do you get it to drain then?

When you select a program, does it fill with water?
If you then cancel and select spin, does it pump the water out?
Does the drum turn at any time during the checks?

Thanks
Customer: replied 2 years ago.

It's app. 4 years old, the drum doesn't turn, it does fill with water and it does pump the water out. Thanks

Expert:  Techdesk replied 2 years ago.
Hiya,
OK, but I'm still confused that everything goes off once it's filled with water.

Can you confirm that this is actually right?
I have an idea on the fault but this problem with everything going off doesn't fit.

Thanks
Customer: replied 2 years ago.

Yes I can confirm it does go off when full of water. Thanks

Expert:  Techdesk replied 2 years ago.
Hiya,
In that case you are looking at a very expensive repair for the control of the machine.

However, if it fills and empties but doesn't rotate, I'd suggest checking the carbon brushes in the motor. I think this is the more likely fault, given the majority of the symptoms you describe.

Unplug the appliance.
Take the rear panel off.
Take the motor out.

Take the carbon brushes out if worn out, fit new ones.

Reassemble and try the machine again.

If all is well, it should be running again.

If you find the carbon brushes are ok, then I'm afraid it's an expensive control board/timer replacement required.

Try it out, see how it goes and get back to me if you need more help.

Hope this helps
Thanks
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16407
Experience: Whitegoods engineer working for a multibranded national company in the UK
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