Hi, my name is ***** ***** I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. It should reset by holding the on/off button for about 3 seconds.
Thanks, ***** ***** mention that I do this to enable me to get door open to empty machine. Thought there would be like a master reset without plugging a laptop in, as done by engineers!
So it still does not run? Are there any flashing lights? If so, will you count the flashes please?
When it shows fault code F05 start button continually flashes along with other lights on panel. This stops when I disconnect from power.
Has anyone ever checked the drain hose for blockage?
So even resetting with the on/off button does not turn off the code?
Yes turns off code, but will not start on any programme. Door locks, clicks, motor down beside filter turns but nothing else happens.
Is it still full of water?
Yes, I have to empty it manually with filter removed.
pull the washer out then unplug the power and get the drain hose and lower it into a bucket and gravity will drain the water out. Once the water is out remove the filter then look at the back were the filter goes and you will see the pump impeller X shape. Make sure there is nothing in there jamming the pump up. It should ping round in stages. If its stiff to turn the the pump needs to be replaced.
Impeller is running freely, and no foreign bodies in or around it.
When you removed the hose and drained it did it seem to drain easily? Have you removed the hose and checked for any blockage at the hose connection?
Hose was replaced in a previous visit from engineer.
I will have to opt out and open to other experts as I am out of suggestions.
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Thanks for your patience,
Yes ,please continue.