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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 898
Experience:  Worked on appliances for more than 15 years
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My bosch classix slimline red water light comes on and loud

Customer Question

My bosch classix slimline red water light comes on and loud knocking sound is heard and there is no movement in wash, indeed the clock counts up instead of down. HELP
Submitted: 2 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 2 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

KevinWhiteJA :

starts with E nr

KevinWhiteJA :

and how old is it ?

JACUSTOMER-idz5ektu- :

srs5co2gb/09 6years old

KevinWhiteJA :

The loud knocking sound that you hear...is it coming from top or bottom of the unit ?

JACUSTOMER-idz5ektu- :

can'tell

KevinWhiteJA :

and you have already tried to clean everything from the base of the unit ?

JACUSTOMER-idz5ektu- :

Yes

KevinWhiteJA :

Does it drain fine ?

JACUSTOMER-idz5ektu- :

Yes

KevinWhiteJA :

So it fills fine and then the red water light comes on and you hear the sound

KevinWhiteJA :

and you have removed the lower base and cleaned everything from inside ...there is no leak and no water in the base ?

JACUSTOMER-idz5ektu- :

Yes that's it ,but the only time everything works ok is on rinse programme and also the quick wash. It drains fine on these programmes but on the full wash is when red light comes on and knocking sound is heard.

JACUSTOMER-idz5ektu- :

There is no leak. but water is in the base

KevinWhiteJA :

as the water is in the base it seems that the anti flood device has been activated

KevinWhiteJA :

can you pull the unit out

KevinWhiteJA :

and the lay it on its back by around 45 degrees

KevinWhiteJA :

so that the water comes off

JACUSTOMER-idz5ektu- :

I'll try

KevinWhiteJA :

once the water is removed from the base it should work...

KevinWhiteJA :

also clean the upper spray arm

KevinWhiteJA :

let me know how this goes

JACUSTOMER-idz5ektu- :

Is that it

JACUSTOMER-idz5ektu- :

OK

KevinWhiteJA :

also check to make sure that nothing is jamming the drain pump

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service when you are satisfied....Thanks

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