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Daniel T.
Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15003
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Hi there I have a Samsung American fridge freezer, model no

Resolved Question:

Hi there
I have a Samsung American fridge freezer, model no rsa1wtvg1. Every morning when we get up there is a pool of water on the floor by the freezer side leg and also a pool on the floor directly under the join of the 2 doors.
This doesn't happen during the day
Submitted: 2 years ago.
Category: Appliance
Expert:  Daniel T. replied 2 years ago.

Hi

 

If you remove the bottom basket inside the freezer is there a build up of ice on the freezer floor?

 

Regards

Customer: replied 2 years ago.
Is this done by removing the back panel.?
Customer: replied 2 years ago.
If I take the food basket out there is a thin layer of ice underneath that
Expert:  Daniel T. replied 2 years ago.

Hi

 

Ok if theres ice under the freezer drawer then what you will find is the freezer drain channel is blocked up so when it goes into defrost mode the water pores over the top and into the freezer cabinet.

 

What you need to do is either empty the freezer and from there remove the back panel.

Behind there is the evaporator and under this is the drain channel.

Melt the ice in there and in the middle you will see the drain hole. Pore boiling water in there and poke the hole to defrost it all.

Once clear test it by poreing water in there and make sure it drains away ok.

 

If you don't want to go removing panels then you need to empty the freezer and turn it off for 24 hours and keep the freezer door open. This will allow the ice in there to melt away.

 

Once that's defrosted and the drain hole is clear this will cure the fault and stop it from leaking again.

 

If you need anymore info just get back to me.

 

Regards

Daniel T., Home Appliance Technician
Category: Appliance
Satisfied Customers: 15003
Experience: 20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Daniel T. and other Appliance Specialists are ready to help you
Customer: replied 2 years ago.
Great thanks....I will try the defrost option first.

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