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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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the ice tray in my beko fridge freezer is taking a long time

Customer Question

the ice tray in my beko fridge freezer is taking a long time to freez the fan in the freezer
keeps coming on the unit is not making all the noise it as always made
Submitted: 3 years ago.
Category: Appliance
Expert:  Daniel replied 3 years ago.

Hi

 

Ok is the fridge side working still?

Or has the bottom half of the fridge started to freeze up?

 

Regards

Customer: replied 3 years ago.

hi Daniel



Not satisfied still no wiser cancel my fee


 


 

Expert:  Daniel replied 3 years ago.

don't know what you mean not satisfied ive not even given an answer yet.

I need to know more information on the fault to be able to give an answer.

 

I will opt out now as you want to cancel it.

Customer: replied 3 years ago.

Sorry if i have got the wrong end of the stick


I am a OAP do not want to be charged every time i ask


a question ok Fridge working Bottom not freezing up

Expert:  Daniel replied 3 years ago.

Hi

 

You don't pay every time you reply. You only pay the once so we can go backwards and forwards on this and you only pay the once and you make payment at the end by clicking the rating button once we have finished.

 

If you remove the baskets in the bottom half of the freezer if you can and look on the back wall of the freezer is there any ice or frost on there?

 

Also do you get any error codes on the display E?/

 

Regards

Customer: replied 3 years ago.

Daniel


I am so sorry that i have bothered you but this is a bit much for me


I don,t know what the error codes are or the E?/ is It takes me so long to replay to your questions that i am wasting your time Please can we just


call a end to this. Once again i am truly sorry Ron

Expert:  Daniel replied 3 years ago.

Don't worry about it you haven't bothered me. Im on here anyway Smile

 

If you want to cancel it I will send it over to customer services.