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Ask Techdesk Your Own Question
Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Hi guys I have model AKZM755 and recently when I set it to

Customer Question

Hi guys
I have model AKZM755 and recently when I set it to preheat (conventional) the oven the grill comes on instead. Is there some way of resetting this or do I need to call in therror experts?
Thanks
Annemarie
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
When you select the preheat, does it show correctly on the display?

Is this the only problem when you select something?

Thanks
Customer: replied 3 years ago.

When I select convention oven the display is correct ... that is just a square without any symbols the word PRE and the temp. But the grill is coming on instead of the oven

Expert:  Techdesk replied 3 years ago.
Hiya,
Thanks for that.

This really points to a fault on the main control board.
(It's located top left of the machine and accessed when the machine is out and the top has been removed).

Sorry, it would very likely need this board to be replaced and programmed to the appliance to sort it out.

Less likely is the user controls unit as it displays the correct thing, just switches on something else.

The board is expensive, around £120

Hope this helps
Let me know if you need more help
Thanks