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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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MACHINE WILL NOT TURN ON .POWER AT SWITCH BUT WILL NOT LIGHT

Customer Question

MACHINE WILL NOT TURN ON .POWER AT SWITCH BUT WILL NOT LIGHT UP
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I am sorry to hear that.
How old is your washer?
Also may I have the full model #?
Thank you
Tech Michael
Customer: replied 3 years ago.

Michael


I think it is about 2 years old


Hoover range 5


1400 spin


8 kg


WMH 148 DF

Expert:  Michael replied 3 years ago.
Hi and Thanks Tony for the information. This is a bad main control board.
A bit expensive but easy to replace, I will help with the repair and only a few basic hand tools are required. And I can help you find that part at the best price if you need? Please let me know.\
I will stick with you until this is complete but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you Tony.
Tech Michael
Michael and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

michael


I replaced the board on my machine & it now shows up E 15


any thoughts on this


 


kind regards


Tony

Expert:  Michael replied 3 years ago.
Hi Tony, you need to call the supplier, just to ask if that board came with a programmed ROM IC.
Please let me know.
Thank you
Tech Michael
Customer: replied 3 years ago.

hi, no its unprogrammed.

Expert:  Michael replied 3 years ago.
Ok thats not good.
Ask them if they can program it for you, its so stupid that they send these things out like this.
If they cant, you will need a local appliance tech to come and do this for you.
Wish I had better news on that but you now have a working board, but it needs the program
Im here Tony,
Tech Michael