How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Your Own Question

Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9308
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

Can my Bosch double built-in electric oven be repaired? When

Resolved Question:

Can my Bosch double built-in electric oven be repaired? When the oven is switched on, it constantly fuses unless the temperature is turned up very slowly. Very frustrating!
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hello and welcome to Just Answer/ Pearl.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical issues and we need information in order to be able to
help you solve your difficulties. The more information you give us the quicker we can help.
May I have the full model #?
Also how old is the oven?
Thank you
Tech Michael
Customer: replied 2 years ago.

I'm afraid we cannot give you the model number as it is a built in appliance that came with the house when we moved in. It is a bosch with a grill /oven on top with a clock and three dials between the grill/oven and the main oven underneath. Must be at least 5 years old.

Expert:  Michael replied 2 years ago.
Hi Rich, the model # ***** be somewhere on the inner door lip.
It can be fixed but we will need to model # ***** help you.
Thanks
Tech Michael
Customer: replied 2 years ago.

I cannot see any model number. However there is a small metal plaque which has the following etched on it: E-NR HBN9151GB/Q6; FD 8109; B-AP56-8; ********** I hope this helps.

Expert:  Michael replied 2 years ago.
Hi Rich that will work.
Please explain fuses?
Not sure what you mean there.
Customer: replied 2 years ago.

A circuit trips on the fuse box and has to be reset. This happens when the oven temperature dial is raised by more than twenty degrees or raised and then dropped but not immediately as the circuit may trip after a few minutes. Our main question is can the oven be fixed by a new thermostat? >>>I may take more than 2 hours to reply to your next communication as I have to go out but I will reply.

Expert:  Michael replied 2 years ago.

Hi Rich yes this sounds like a classic issue of a bad T-Stat.
I can help you locate that part, but please don't remove any wires from the old T-Stat until we are ready to make the repair. it could turn an easy job into trouble because sometimes the mew part will be slightly different in its wiring.
I will stick with you until this is repaired completely but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you Rich ;-)
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9308
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and other Appliance Specialists are ready to help you

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Rob

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Home Appliance Technician

    Satisfied Customers:

    420
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/NE/needapplianceparts/2012-11-9_15310_rickcannon.64x64.jpg Appliance Parts's Avatar

    Appliance Parts

    Home Appliance Tech

    Satisfied Customers:

    82
    Appliance tech since 1992. Factory authorized
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Home Appliance Technician

    Satisfied Customers:

    1535
    Home appliance technician with over 12 years experience.
  • http://ww2.justanswer.com/uploads/SE/secondhandheaven/2014-11-23_141828_lge.64x64.jpg George-Allsorts's Avatar

    George-Allsorts

    Home Appliance Technician

    Satisfied Customers:

    1123
    A whitegoods technician with 30+ years service in Domestic Appliance Service & Repair, and General Mechanical & Electrical Repair
  • http://ww2.justanswer.com/uploads/RE/repairman4734/2011-5-21_171048_FarrellPic.64x64.png repairman4734's Avatar

    repairman4734

    Home Appliance Technician

    Satisfied Customers:

    684
    Thank you for your question, it is appreciated
  • http://ww2.justanswer.com/uploads/drcool299/2008-12-16_113651_francis.jpg drcool299's Avatar

    drcool299

    Home Appliance Technician

    Satisfied Customers:

    22
    I have been an Appliance tech for the past 15 years. Worked on most of the branded appliances.
  • http://ww2.justanswer.com/uploads/AS/asterixt/2015-8-31_143917_pic.64x64.jpg Michael's Avatar

    Michael

    Customer Service

    Satisfied Customers:

    2970
    I have been an appliance repair tech for over 30 years and will help you solve your problems.
 
 
 

Related Appliance Questions