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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Bosch dishwasher programme set and accepted on display, start

Resolved Question:

Bosch dishwasher programme set and accepted on display, start button pressed and door closed with a click. Programme starts and after a few seconds stops. Why? Have tried the reset procedure but no effect.
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi sorry to hear that,
I will need the full model #, also how old your dishwasher is.
Does it fill?
Or sound any different. These are technical issues so I need as much detail as you can give me so I can help you fix this as quick as possible.
Thank you for your patience.
Tech Michael
Customer: replied 3 years ago.

Nowhere on the dishwasher does it say what the model is. Thw handbook has this number ********** en ((010) 640 MV.

It is less than 3 years old.

It does not fill.

It seems to start the cycle ( using ECO cycle) but cuts out after a few seconds. Have tried on otehr cycles with the same result.

Expert:  Michael replied 3 years ago.
Hi Andy, please open the door, and look all inside the door jam, on the door or even the chassis.
It should be there.
Customer: replied 3 years ago.

I have looked everywhere as you suggested and cannot find anything. The dishwasher is integrated into the worktop and beside the sink so taht I have not been able to get it out. The door has simply 'Bosch HB' on it. I have found the supplier's invoice which gives a product number HAP8601 for Bosch 60 cm Integrated Dishwasher.

I can find no otehr details.

I now have to collect school but will await your response when I return in 40 mins.

Expert:  Michael replied 3 years ago.
Thanks that will do for now.
Does it fill? Any water coming in, will it drain when? etc.
Or sound any different. These are technical issues so I need as much detail as you can give me so I can help you fix this as quick as possible.
Customer: replied 3 years ago.

No water is coming in. The cycle starts up but then stops after after 15 - 20 seconds before any water starts to come in. The tap is on and I have water in the kitchen sink alongside.

The machine was working earlier this week.

Expert:  Michael replied 3 years ago.

Hi Andy this is not so bad.
All you need is a new water inlet valve.
Its really called a solenoid because it has a two wire clip that powers it.
I will help you with this easy replacement.
just a few basic hand tools will fix this.
Easy fix. I listed below the info you need. but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you have a great day Andy!
Tech Michael
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