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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a Rangemaster Kitchener 100 with a 6 buttoned programme

Customer Question

I have a Rangemaster Kitchener 100 with a 6 buttoned programme guide.

Recently all the buttons have become stuck (at the same time). Today we have had a powercut which means I can not reset the time meaning I only have one working oven.

Is there a solution to the stuck buttons ?
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Pull the buttons out.
Clean them and refit.
See if they free off and allow you to set the clock.

Let me know what happens.
Thanks
Customer: replied 3 years ago.

do they just pull out without having to remove any of the facia ... they seem well fixed in

Expert:  Techdesk replied 3 years ago.
Hiya,
Yes, they should just pull out.
Even pressure as you pull and they pop out.

If you ever need the facia off, the buttons and knobs are taken off first.

Thanks
Customer: replied 3 years ago.

nope, none of them want to come out after applying a lot of pressure on them. If I pull them any harder I am afraid I will break them. Note the original problem started after the cooker was professionally cleaned.


 


 


I think I may need to arrange a visit with some-one

Expert:  Techdesk replied 3 years ago.
Hiya,
I'm afraid if you can't pull the buttons out, you'll need to get a repairer in to do it for you.

I still think it's going to be grease on the shaft of the buttons that is sticking them in place.

Good luck with the repair.

Thanks
Customer: replied 3 years ago.

ok I think I'll have to go down this route.


 


This is my first time on justanswer, how do I close this call ?

Expert:  Techdesk replied 3 years ago.
Hiya,
you don't post on your question and it times out.

Thanks
Customer: replied 3 years ago.

Hi - Will I still have to pay £19 for a problem that is not resolved

Expert:  Techdesk replied 3 years ago.
Up to you.
I've given you the correct advice, you are unable to remove the buttons.

You haven't paid me anything, your deposit is still in you account, and I can't help you with anything to do with your account.
You need to speak to customer services regarding that.