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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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is my machine repairable

Resolved Question:

is my machine repairable
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you post the E-Nr number of the appliance please?
it's on a label in the door recess.

How old is the machine?
What is the problem you are having with it?

thanks
Customer: replied 3 years ago.

Hi it is WVT13240GB/02


the machine is 12 years old!


The machine is not working at all as I cannot get it to select a programme

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, you'll need to provide more detail I'm afraid.
I can't see your machine so you need to describe all.

When you switch on, do any lights come on?
Have you checked the fuse in the plug (if no signs of life at all)?

Thanks
Customer: replied 3 years ago.

HI,


Yes, LED lights come on, and when I try to select a programme they just whizz round.

Expert:  Techdesk replied 3 years ago.
Hiya,
OK, thanks for that.

That would suggest a faulty operating module.

This part is listed at Bosch with a £220 price tag.
If there's no underlying fault a new board would sort the machine out.

However, given the age of your machine, I'd have to suggest using the potential repair costs against a new machine.

Repairing your machine would only give a limited warranty on the new part, the rest of the machine would still be 12 plus years old.

Sorry, not good news or an inexpensive repair.

Hope this helps
Let me know if you need more help with this.
Thanks
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