Product No ********* 01
soz meant drain pump machine not emptying .filter already cleaned 3 hair clips and loads of debri removed problem with pump looks like impellor knackered just need to know how to get pump out
A ********* 01 or 9 1 4 7 8 0 7 2 8 0 1
I need to know how to remove the drain pump
Do you have a schematic
ok I'll give that a whirl and get back to you
I tried both your suggestions and neither worked.
The first laying machine on side and working from beneath is no good as you can not onto the fixings to release pump from filter housing and even if you could and seperate the two sections ie pump and filter housing you would not be able to re-seat the new " O " and re secure the two components to create a water tight seal.
The second option only allows you to release the electrical spade terminals and get onto one of the fixings of the pump the work space is very limited due to the location the pipes and and emergency emptying hose you cant even get onto the release clips which are a combination of spring type and dubilee type. I have now sorted it . you have to remove the rear section remove two hidden fixings which hold the front panel.
refit the rear panel and fixings to support the metal top frame to which
the drum springs attach
Remove top facia panel
Pack inside with towels and card board to support / stabalise drum
Remove front panel after first removing spring to release door rubber
and door latch screws release door latch unit
Lay machine down and release plastic fixings from underside of machine which then releases pump and filter housing as a complete unit .
After first releasing all pipe connections and electrical tabs .
New pump now fitted to filter housing water tested and reinstalled machine back together and working
With respect your suggestions were unsuccessful
As you can see from my notes my method was .
It did not take me all day to do the work .
and I did not have to strip down all the machine
I,m merely suggesting that your suggestions were not the most helpful.
How many Zanussi ZWF1220W machines have you worked on ? and how many call backs do you get ?
You certainly would NOT remove the dubilee clip for the back as you cant
get onto it ,unless you've multiple jointed wrists.
Its odd that you prefer to work from the back when the access is easier
from the front especially as the pump and filter housing unit is located there.
Perhaps you would be so kind as to tell me who I can complain to about you .
I am TOTALLY DISSATISFIED .
THANKS FOR YOUR REPLY
COULD YOU PLEASE GIVE ME THE TEL NO FOR CUSTOMER SERVICE AS I NEED TO CONTACT THEM ASAP
I AM ALSO CONCERNED THAT AT THE BOTTOM OF PREVIOUS EMAILS IT SUGGESTS THAT I'VE REGISTERED AN ACCOUNT?
WHATS THAT ALL ABOUT ?
I HAVE NOT ELECTED TO SIGN UP FOR ANY OF THE OPTIONS IE
BASIC ,STANDARD OR PREMIUM PLEASE CONFIRM THAT I HAVE
NOT BEEN CONNED I NEED TO GET THIS SORTED NOW
I CANT FIND THE INFO YOU REFER TO IN JUST ANSWER
ACCOUNT HOW DO YOU ACCESS IT ?