It's about 5 years old. Yes we are talking about the door dispenser. It's still making ice but nothing is being dispensed. No noise or anything when glass is placed against the rubber sensor in the compartment.
We've had to take the ice box out a couple of times in the last few weeks but don't seem to be able to get a positive fit back in. It slides in but only seems to click on the right hand side and not the left which feels loose. I've tried turning the metal lever to ensure it doesn't foul the connection on the box but it makes no difference. Is there anything to try on this?. The lever at the bottom of the ice box simple drops a few cubes down but doesn't switch anything on. Don't know if this is because the ice box isn't in the correct position or not?
E- spares only carry the basic parts but got onto rangemaster themselves and they were very helpful.
They have two part which it might be
1. the touch switch - which sounds like it and
2. an electramagnatism valve
So not sure what to go for and how to proceed re. fitting etc.
Sorry to take so long to get back to you, I was on holiday.
I've got the parts for the machine and fitted them. Unfortunately both the plastic switch lever and the solenoid valve didn't make any difference.
I then ordered a microswitch which seemed the only other component that logically would be a problem. Unfortunately they sent the wrong part so I simply put a wire into both terminals of the microswitch to bypass it and see if it was in fact it was faulty but again it made no difference.
I'm out of ideas to try. You got any suggestions?
Everything seems to work in the fridge and freezer including the control panel but there doesn't seem to be any activation when the water/ ice sensor is pressed with a glass. Therefore no water, ice or crushed ice, in fact nothing out of the dispenser as if the switch doesn't activate anything.
There is no ice or water being dispensed but the ice compartment inside the freezer makes ice automatically as we have to empty it out now and then. It's just that it doesn't dispense when the cup is placed against the dispenser. I've had the control panel off as it just plugs in with one connection but it seems to work ok in as much as when the panel is pressed all the lights and led perform normally.
the only other thing they suggested was a component down at the back bottom of the machine where the water comes in. It seems to be a diverter. they said one hose goes to the ice maker and the other to the water. It has electrical connections on it but I can't see how this makes any difference. I had a look at it this morning but doubtful but they said it sends the water up into the door???
do you think its worth changing that
Ok I'll try that and let you know how I get on , thanks