The model is LAMONA INTERGRATED FREEZER HJA6750
The appliance is 4 years old. There is no cold air entering the compartment where the vents are and the temperature seems to be increasing rather than decreasing. Originally i thought someone had left the door open as everything was defrosted however I pushed the fast freeze button which stopped the bleeping red light but it has not improved. The green and ***** *****ghts are both on now. It seems to be making the usual noise but no cold air.
No there is no frost on the rear wall or anywhere inside.
Yes I believe so, it is making the usual noise so i assume it is. If I hold my hand at the the part where the air enters the compartment I can only feel a very slight air flow and it is just about colder than my hand. Hope this makes sense.