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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My Bosch washing machine has an F21 error code. CAn I reset

it? I have a technician... Show More
it? I have a technician here now who has asked me to look it up!
MAny thanks
Isobel
Submitted: 3 years ago.
Category: Appliance
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replied 3 years ago.
Hi may I have the full model #?
Also what will the machine do and when does it fail?
Thank you
Tech Michael
Customer reply replied 3 years ago.

WAE24470GB/08

Michael, Customer Service replied 3 years ago.
Also what will the machine do and when does it fail?
Please be specific.
Thank you
Tech Michael
Customer reply replied 3 years ago.

It just stopped near the end of the cycle and flashed this code! Now it won't start at all the F21 code flashes!

Michael, Customer Service replied 3 years ago.
F21 is motor control board error you would first test the motor to see if that was where your fault was coming from and if the motor tested positive you would then look at your control board.
You can reset the error code by the follow steps.
Turn the appliance knob to the off or reset position, 12 o'clock.
Turn the knob to the 6 o'clock position.
Press and hold the spin button and while holding the spin button turn the knob to the 7 o'clock position.
Continue holding the spin button for about 5 seconds then release the spin button and now turn the knob to off
When your turn it back on it should have cleared the error code.
i will stick with you until this is fixed but
since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you
Tech Michael
Customer reply replied 3 years ago.

This is exactly what we have already tried thank you. It didn't work!

Michael, Customer Service replied 3 years ago.
Thank you, this is a bad control board.
Electronics can fail at any time for many reasons,
Its easy to replace and I will help you with this, if you will let me know your town and state i will be able to tell you the best place to get that part as well please rate kindly at this point so we dont lose the question.
Thank you
Tech Michael