Hi and thank you for using Just Answer
To answer your question, yes it's repairable.
I'm going to switch this to Q&A so we can have more time to work on the problem. Please follow the directions and you can still maintain contact with me.
What I want you to do is disconnect the motor from the wheel. After that, see if you can turn the wheel by hand. When doing so, please describe to me what you feel. Thanks
Thanks for your reply Gary but only received it this morning.
How do I disconnect the motor? Is it just the fan belt or is there more?
Without the fan belt the outer wheel is a bit easier but the central one which releases the bobbin winder, is still not turning properly.
I did reply this morning and all I am getting is a request to rate your service but the repair is not complete yet so did you get my reply.
The shafts are straight as far as I can see and there is no wobble on the wheel. The bobbin winder is so stiff I can hardly turn it at all and it doesnt turn separately from the wheel
Lost internet connection - sorry.
It fell off a table top and I think landed directly on the wheel end as it does seem to be pushed in a bit. The bobbin winder is too stiff and jammed to do anything with and we have tried to undo what looks like a screw fixing the bobbin winder to the wheel, but we cant move it.
We will be away until Friday afternoon so hopefully that will give you a bit of time to investigate a cure!!!