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Techdesk
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Siemens dishwasher. Approx 5 years old. Switch on and it fills

Customer Question

Siemens dishwasher. Approx 5 years old. Switch on and it fills for 8 seconds then drains for 3 seconds, fills for 8 seconds then drains for 3 seconds. Goes on and on and on without the programme moving forward.
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Hiya,
Can you post the E-Nr number of the appliance please?
If not on a label it will be very faintly etched across the top of the inner door.

Thanks
Customer: replied 3 years ago.

SE64M350GB/36

Expert:  Techdesk replied 3 years ago.
Hiya,
What you describe is normally a flow meter failure (know as an impellor jug).

Unplug the appliance.
Disconnect it from the services.
Empty all the water you can out of the machine.
Take it out of it's position.
Put towels at the rear.

Lay the machine onto it's back.
Take the removable panel on the base off.
Look for the impellor jug, it's on the fill line from the inlet hose.

Unplug and plug back on the connector to it.
Do this several times.

Reassemble and try the machine again.

If it's been a "dirty" connection the machine should work again.

If still the same, you'll need to obtain and fit a new impellor jug to get it working again.

Copy and paste the following into a new browser window.

http://www.espares.co.uk/search?SearchTerm=424099

Bosch and Siemens are part of the same company and use the same parts.
This impellor jug is for your machine.

Check it out, see how it goes and get back to me.

Obviously, if you cannot do the work yourself, you'll need to get someone in to do it for you.

Hope this helps
Thanks
Customer: replied 3 years ago.

Many thanks. I tried the unplugging exercise but still the same. I've just placed the order with e spares and hope to have this by tomorrow.


It looks somewhat tight trying to release the hoses onto the part but i'll take the side panel off and that may help me access.


Can i use this page to contact you tomorrow again?

Expert:  Techdesk replied 3 years ago.
Hiya,
Yes, you should have emails to link you back to your question.

Good luck with the repair.

Thanks
Customer: replied 3 years ago.

Any chance you could contact me on this page tomorrow afternoon again?


My googlemail account is out the game for a couple of days and although i provided an alternative email address at the start of this i haven't received anything.


Just keen to let you know outcome.

Expert:  Techdesk replied 3 years ago.
Hiya,
Unless you are watching the page, you won't know I've posted.

Thanks