How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9563
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

My siemans dishwasher SN26M881FF is stuck on one programme,

Resolved Question:

My siemans dishwasher SN26M881FF is stuck on one programme, the rapid one. I have tried turning off the power, and pressing the other buttons in various sequences but no joy, what next?
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I am sorry to hear about that problem.
How old is your dishwasher?
Thank you
Tech Michael
Customer: replied 3 years ago.
4 years old
Expert:  Michael replied 3 years ago.
Thank you,
Please try this for me, turn off the power to the dishwasher at the mains.
Please leave it off for 20 full minutes.
Then turn the power back on at the mains, and let me know what happens.
If this works great! Then please rate my service kindly, but if not, please hold off and simply reply to me for further information.
thank you *****
Michael and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
Unfortunately turning it off for 20 minutes did not solbe the problem!
Expert:  Michael replied 3 years ago.
Hi, thank you for try that test.
Does the machine run at all, if so what is it doing, also any water left inside?
Also which cycle is it stuck in?
Thank you for your patience.
Tech Michael
Customer: replied 3 years ago.
It is stuck on the rapid 45deg cycle, and worked on that cycle this morning
Some friends were staying here for a few days and when I returned it was stuck
I am ,eaving home in 10 minutes!
Thanks
Expert:  Michael replied 3 years ago.
Hi we can continue tomorrow if that ok.
I will be all day for you just write me.
Thank you
Tech Michael
Customer: replied 3 years ago.
Good morning Michael, I left the dishwasher off all night and it has reset itself and is now OK.
Thanks for your help
Cubby