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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9563
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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we have an AEG Arctis A75578-KG3 freezer. When a power cut

Resolved Question:

we have an AEG Arctis A75578-KG3 freezer. When a power cut occurs i.e. goes off and then comes back on, the unit does not re-start automatically. The only way to get it going again appears to be to switch off the power/unplug and leave it for 5 minutes or so and then re-power it.
This has happened on 2 previous occasions and have just arrived home from holiday to a defrosted and stinking load of rotten meat...
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I am so sorry for that.
How old is your freezer?
Thank you
Tech Michael
Customer: replied 3 years ago.

Hi Michael,

2010, purchased from new

Expert:  Michael replied 3 years ago.
Thank you David,
The issue is that during the power cut there was a surge, it has damaged the main control board.
You will need to replace that, its easy and I will assist you there as well no additional cost;-)
The best place to get that board is listed below.
I will stick with you until this is fixed and working as it should.
PLEASE RATE KINDLY AT THIS TIME, your question will NOT close or TIME OUT ;-)
No additional cost to you to rate.
Thank you and have a great day!
Tech Michael please visit this site for that part:
http://shop.aeg.co.uk/
Call us: 01325 302464
Mon - Thur: 8.30am - 5.00pm
Fri: 8.30am - 4.30pm
Customer: replied 3 years ago.

Michael,

the only board listed that fits the product number is ***** simply as a PCB, presumably this is the one?

thanks

david

Expert:  Michael replied 3 years ago.
Hi David Yup thats the one ;-)
Its got a bad relay due to the power cut the relay froze so now it wont work automatically any longer.
PLEASE RATE KINDLY AT THIS TIME, your question will NOT close or TIME OUT ;-)
No additional cost to you to rate.
I will be here for you.
Thanks David.
tech Michael
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