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Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9313
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Ultima WMD960. Machine functions perfectly but we need to unplug/reconnect

Customer Question

Ultima WMD960. Machine functions perfectly but we need to unplug/reconnect mains plug before starting a new wash if machine has been off for a while. To load and start a second wash within a few minutes is no problem. How can I fix this?
Submitted: 2 years ago.
Category: Appliance
Expert:  Michael replied 2 years ago.
Hi sorry to hear that.
How old is your washer?
Thank you
Tech Michael
Customer: replied 2 years ago.

4-5 yrs

Expert:  Michael replied 2 years ago.
Hi Don,
unfortunately this is a sign of a failing main control board.
Its easy enough to replace but its a bit pricey.
I will help you make the replacement.
The best place to get that board is Hotpoint spares.
http://www.hotpoint-spares.co.uk/
I will stick with you until this is fixed and working as it should.
PLEASE RATE KINDLY AT THIS TIME, your question will NOT close or TIME OUT ;-)
No additional cost to you to rate.
Thank you Don and have a great day!
Tech Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9313
Experience: I have been an appliance repair tech for over 30 years and will help you solve your problems.
Michael and 2 other Appliance Specialists are ready to help you
Customer: replied 2 years ago.

Thank you, Michael. I'm no expert but a fairly 'handy' 76 yr old given a screwdriver and everyday tools! I'll take a look at the hotpoint spares site very soon and get back to you. Thanks for sticking around. Don

Expert:  Michael replied 2 years ago.
Your welcome Don lol,
I will be here when you need me;-)

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