Ok as the washer is turned to off you need to turn the dial to the drain setting only.
Press start and let it drain the water out.
Once it stops give it a few minutes and the door will release then and allow to into the washer again
Is this working?
Machine drained but the green light is still on beside "washing" and the door won't open.Any ideas?
Ok after a drain cycle has finished it should only take a few minutes to release the door.
But if its not opening then give the door handle a good bang with the side of your fist and this should allow the door to release.
Or turn the dial to off and wait a few minutes and that should allow it to open.
Let me know what happens.
All well and phone fine- thanks very much!
Nice one glad you got it sorted and thanks for letting me know.